+31651352015

FREQUENTLY ASKED QUESTIONS

AIRPORT FAQ

HOW WILL WE MEET THE CHAUFFEUR AT THE AIRPORT?

After you clear customs, look for your chauffeur who will be holding a sign or name-board. The chauffeur will also send you an SMS just before your flight lands if you have provided a mobile contact number. If for some reason you can’t find us, please call +31651352015 or the chauffeurs mobile number will be on your booking confirmation. Please do not leave the terminal and go outside before you find us.

 
IF MY FLIGHT ARRIVES EARLY, WILL MY CHAUFFEUR BE THERE?

Yes, we monitor all flights so we will do our best to arrive early.

WHAT CAN I DO IF MY FLIGHT IS SERIOUSLY DELAYED AND I DO NOT HAVE NEW FLIGHT DETAILS?

Yes, we monitor all flights so we will do our best to arrive early.

HOW LONG DOES IT TAKE TO GET FROM HEATHROW AIRPORT OR GATWICK AIRPORT INTO CENTRAL LONDON?

Schiphol to Central Amsterdam takes 60 minutes and Schiphol to Central Amsterdam 80 minutes, depending on the time of day and traffic conditions

WHAT HAPPENS IF MY FLIGHT DETAILS CHANGE?

Please call or email us and we will update your booking with the new details.

 

CHAUFFEUR AND DRIVER FAQ

WILL THE CHAUFFEUR DRIVE IN EXCESS OF ANY SPEED LIMITS?

Absolutely not! None of our chauffeurs will ever speed.

GENERAL & BOOKING QUESTIONS

CAN I ORDER A CAR TO TAKE ME TO A RESTAURANT AND A SEPARATE ORDER TO TAKE ME BACK SO I AM NOT PAYING FOR THE DRIVER IN-BETWEEN?

Yes

PRICING AND TARIFF FAQ

WILL MY VEHICLE BE CLEAN?

All vehicles are washed daily and are regularly valeted.

VEHICLE FAQ

CAN I CHARGE MY PHONE IN THE VEHICLE?

Car-chargers for Blackberries, iPhones and some other mobile phones are available in your car.

WILL BOTTLED WATER BE AVAILABLE IN THE VEHICLE?

Absolutely. Provided free of charge to our Clients.

 

WEDDING FAQ

CAN YOU PROVIDE A CAR FOR THE BRIDE AND GROOM AFTER THE WEDDING RECEPTION TO THEIR WEDDING NIGHT ACCOMMODATION?

Yes, we can offer this at additional cost. You may wish to book a different car for this journey to save money.

 
ARE WEDDING CARS LIMITED IN THE AMOUNT OF TRIPS THEY MAKE FOR THE WEDDING PARTY?

Our wedding cars are booked on a time basis and are available to you throughout the duration of your wedding and are available for photos or anything else we can help you with during that time, including multiple journeys for other wedding guests. Should additional time be required this is normally no problem and you will be charged an hourly rate which we divide into 15 minute segments.